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CRM Project Management: Managing OTS Enterprise Wide Application Implementations
CRM Project Management Managing OTS Enterprise Wide Application Implementations
Author: James Bamford
Customer Relationship Management (CRM) product vendor professional services know some secrets. So do their integrators. Perhaps they are not so much clandestine as they are rarely recognized as truths that should be considered as manageable risks by the firms that plan to implement CRM as enterprise wide solutions. This book uses Customer Relat...  more »
ISBN-13: 9780759363595
ISBN-10: 0759363595
Publication Date: 12/30/2005
Pages: 215
Edition: 1
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Publisher: Custom Publishing
Book Type: Paperback
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