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Communication 2000: Communicating with Customers (with Learner's Guide)
Communication 2000 Communicating with Customers - with Learner's Guide
Author: Agency for Instructional Technology
Communicating With Customers emphasizes the communication skills necessary for providing excellent customer service. Communicating effectively to exceed customers' expectations is critical to the success and reputation of companies and their employees. This text demonstrates the importance of customer service; identify customer needs; communicat...  more »
ISBN-13: 9780538433389
ISBN-10: 0538433388
Publication Date: 10/9/2001
Pages: 96
Edition: 2
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Publisher: South-Western Educational Pub
Book Type: Paperback
Members Wishing: 0
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