Skip to main content
PBS logo
 
 

Discussion Forums - Questions about PaperBackSwap Questions about PaperBackSwap

Topic: Login not working

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
freeverse071681 avatar
Standard Member medal
Subject: Login not working
Date Posted: 11/18/2023 10:28 AM ET
Member Since: 8/15/2005
Posts: 834
Back To Top

The login in page keeps telling me my login failed. My saved password for the site worked and then 5 minutes later it doesn't work. Anyone else having problems with this?

IlliniAlum83 avatar
Standard Member medalPBS Cruise Attendee medal
Date Posted: 11/18/2023 2:35 PM ET
Member Since: 4/28/2009
Posts: 21,324
Back To Top

Not today, but earlier in the month I had same issue when I tried using Firefox to get into PBS.  I switched to Safari and had no issue. Turns out I had an update to install for Firefox.

taryndesigns avatar
Standard Member medalFriend of PBS-Triple Diamond medalPrintable Postage medal
Date Posted: 11/27/2023 10:46 AM ET
Member Since: 8/3/2006
Posts: 3,824
Back To Top

Yes, it has been happening to me, too. I can login on my phone with no issues but can't login on my work computer or laptop at home. I've cleaned my cache and cleared cookies, but nothing works. It's very frustrating.

Patouie avatar
Standard Member medalMember of the Month medalBook Cover Image Coordinator medalBook Data Approver medalTour Guide Asst. Coord. medalFriend of PBS-Silver medalPBS Cruise Attendee medalPBS Blog Contributor medalPrintable Postage medal
Date Posted: 11/28/2023 7:12 PM ET
Member Since: 8/26/2006
Posts: 9,535
Back To Top

When you are logged in, you can go to your Settings page -- you can access it from your My Account pull-down menu. At the top of Settings, in the yellow bar, you can change your password. Then you can enter the same correct password on all the devices/browsers you use, and have them save the pw for you. Note that capitalization counts with passwords, so if your caps lock is on, that can keep you from being able to log in.



Last Edited on: 11/28/23 7:16 PM ET - Total times edited: 1