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Topic: Login not working

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freeverse071681 avatar
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Subject: Login not working
Date Posted: 11/18/2023 10:28 AM ET
Member Since: 8/15/2005
Posts: 834
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The login in page keeps telling me my login failed. My saved password for the site worked and then 5 minutes later it doesn't work. Anyone else having problems with this?

IlliniAlum83 avatar
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Date Posted: 11/18/2023 2:35 PM ET
Member Since: 4/28/2009
Posts: 21,312
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Not today, but earlier in the month I had same issue when I tried using Firefox to get into PBS.  I switched to Safari and had no issue. Turns out I had an update to install for Firefox.

taryndesigns avatar
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Date Posted: 11/27/2023 10:46 AM ET
Member Since: 8/3/2006
Posts: 3,824
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Yes, it has been happening to me, too. I can login on my phone with no issues but can't login on my work computer or laptop at home. I've cleaned my cache and cleared cookies, but nothing works. It's very frustrating.

Patouie avatar
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Date Posted: 11/28/2023 7:12 PM ET
Member Since: 8/26/2006
Posts: 9,535
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When you are logged in, you can go to your Settings page -- you can access it from your My Account pull-down menu. At the top of Settings, in the yellow bar, you can change your password. Then you can enter the same correct password on all the devices/browsers you use, and have them save the pw for you. Note that capitalization counts with passwords, so if your caps lock is on, that can keep you from being able to log in.

Last Edited on: 11/28/23 7:16 PM ET - Total times edited: 1