Interesting stuff in transaction archive--I had 3 books lost in mail--2 of the senders are no longer members.

I had 5 "damaged by sender"--{2 with water damage, 1 with spine cleaved, and 2 with loose (falling out) pages.} The bracketed info is from my notes.

Bummer!  Btw, what exactly is a cleaved spine?

I know what you mean. I supposedly had two books recently lost in the mail and upon looking up the members, one was gone and the other has had no books in the past several weeks when I checked. I've sent out hundreds of books and these are the first "lost" ones.

I've had one book go lost on route to me. That member's account was closed about a week after my book was marked lost by the system.

On a more positive note: I sent a book to a newish member and when I checked on the status late last week I learned the she is no longer an account holder. I sent a note to R&R and they said that if that was still the case when the book went 'lost' that I would still get my credit. Well, imagine my surprise yesterday when she (still not an account hoder) marked it recieved! I was glad that it didn't get "lost", which it would have tomorrow.

I had this happen - you should email R&R and they will give you your credits back.

I have a question that kind of fits in here.  Is it required for members to have some books on their bookshelf to be active.  I sent a book to someone, that hasn't been marked received yet, it will be officially "lost" next week.  When I checked their shelf, they have no books at all listed but they have 198 WL books.  I was just wondering if this is okay.  They are on here adding wish list books and such, since you can see the dates that is done.  If for some reason I got "taken" it is a shame not only for me, since this is a heavily wish listed book that I sent.  Thanks and have a good day! :)

Three 'legitimate' explanations come to mind:

• Their account may be on hold. Wishlist books that are autorequested (or were put on the WL after the hold) show up anyway, but posted books do not. [Sub-point: they may have their account on hold because they've used their month's postage allottment, but they can still receive WL books -- not every on-hold member is out of town]
• They may well be buying credits for all those WL books instead of trading books for them -- and as far as I know, there's nothing wrong with that.
• They may only be posting wishlisted books -- books on OTHER people's wishlists. When you do that, nothing ever shows on your bookshelf, even if you've sent thirty books that month; this is the case for one of my friends, who never has anything on her shelf. She takes printouts of the club wishlist to thrift stores and yard sales, and buys $.25 or $.50 wishlisted books to post.

Or, of course, they could be a scammer ... anything's possible.

Curiously enough, it's only audiobooks that I mail out that go "missing".  Yeah, right.  I'm going to pay the extra $.18 or whatever it is for delivery confirmation on audiobooks from now on.  Does anyone know if there is any kind of tracking system if a member reports something lost and then posts it?

Julie

I don't have any books listed anymore.  When I want to order a book, I buy credits. 

As for tracking, if someone posts a copy of a book  that was previously declared lost, how would you know it was the same copy?  Perhaps they received another copy from PBS.  Perhaps they bought the book and then posted it.