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A New Deal for Secretaries? (IES Reports)
A New Deal for Secretaries - IES Reports Author:Ivana La Valle, Lesley Giles, Sarah Perryman This study is the first part of the Department of Education and Employment Skills Review Programme to explore current and future skill requirements in eight key occupations in Britain. The secretarial study includes information from 20 large organizations in a range of business sectors. The findings suggest that many traditional functions are de... more »clining, as secretaries assume newer, more varied, roles and functions, requiring a broader range of social and technical skills.« less