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Total Quality Management in a Week
Total Quality Management in a Week
Author: John MacDonald
This book aims to 'clear the fog' which surrounds the concept of TQM. It provides an easy, step-by-step guide to understanding the TQM process. These steps include: understanding the principles; assessing the need for TQM; developing an implementation plan; providing an environment for success; and auditing and monitoring progress. This book has...  more »
ISBN-13: 9780340849460
ISBN-10: 0340849460
Pages: 96
Edition: 3rd
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Publisher: Hodder & Stoughton
Book Type: Paperback
Members Wishing: 0
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